If you love #gardens #trees and #creamteas then come to the #NationalGardensScheme Sunday 19th (2-6pm) at the Gliffaes Hotel, Crickhowell.
Gliffaes wins Gold Award from Visit Wales
- Posted on Tuesday, November 9th, 2010
- by James Suter
- What's Going On?
James & Susie Suter - third generation to run Gliffaes.
One of just sixteen hotels in Wales.
Yesterday we got the good news that we had won a ‘Gold Award’ from Visit Wales for 2011. Visit Wales is the Wales Tourist Board and they are the people who carry out star grading of properties, amongest other things, the biggest of which is marketing Wales as a destination. Not only have we earnt a fourth star this year but we have now received this gold award for 2011 and we are all very chuffed.
Only 16 hotels in Wales received the award. The main aim of the Gold Award is to reward outstanding quality, exceptional comfort and hospitality in the hotel sector in Wales. The award also recognises businesses that have been successful in a mystery shopper exercise to test their customer interaction skills and those that have been able to demonstrate a high commitment and on-going development to improve their business for guests with disabilities.
Of course Susie and I would never have achieved this award without the 100% conmittment we get from our loyal and hard working team who now number 35. I must not forget to thank our guests (nearly all of them) for supporting and encouraging all our efforts to improve what we have at Gliffaes.
Well, haven’t I been waiting since 1986-ish to hear this news…? Only just seen it -’twill make the anticipation all the more intense for family invasion in two weeks time! Stand by…
Oh – and Congratulations!
Bob
Bob Melling on June 3, 2011 at 8:45 pm
Hotels Wales – Independent selection of best hotels in Wales. From 32 years we hand-pick the best owner-managed hotels in Wales and B&Bs where service comes first. Luxury hotels special offers!
Hotels in Wales on January 24, 2011 at 1:16 pm
Hats off to you all! Thoroughly deserved and well overdue.
Matt Exley on November 25, 2010 at 7:47 pm
I would expect nothing less. Your hotel is wonderful. We thoroughly enjoy our visits. Your staff are wonderful your food sublime and the service superb
Grizelda Murphy on November 12, 2010 at 4:54 pm
Fantastic news – well done to all of you, what an immense achievement. Can’t wait to come and stay.
lots of love
Claire xxxxxxxxxxxxxxxxx
Claire Gooch on November 10, 2010 at 11:10 am
James and Susie
Congratulations on your fourth star and award!! All your hard work is now paying off.
James love the new web site!!
Hopefully we will see you soon!!
Doug
Doug Sheard on November 9, 2010 at 11:29 pm